Refund Policy and Look-Like-You Guarantee

The short version: if a run fails, you get your money back automatically. If the set does not look like you, tell us within 3 days and you get it back too.

Automatic refund when a run fails

If you pay and the system cannot deliver your headshots, your payment is refunded in full, automatically. You do not need to ask.

This is built into how Picturesk works. When an order fails, it issues one full refund to your original Stripe payment, once.

When you will see it

The refund goes back to the card you paid with, through Stripe. Stripe usually returns it to your statement within a few business days.

Look-like-you guarantee

If your headshots are delivered and they do not look like you, reply to your delivery email or write to info@picturesk.ai within 3 days of delivery and we refund your purchase in full. You keep the images.

One refund per order. The 3 days run from the time the delivery email is sent. Requests after that are handled case by case.

Getting the best result

Most poor results come from the input photos. We check your photos before you pay and flag any that will hurt the result, so you are not paying for input that cannot work.